Shipping policy
SHIPPING POLICY
Last updated: September 1, 2026
Thank you for shopping with Oravexa.
ORDER PROCESSING
Orders are generally processed within 1–3 business days.
Orders placed on weekends or holidays may begin processing on the next business day.
During periods of high demand, promotions, or holidays, processing may take longer.
SHIPPING TIMES
Estimated delivery times for U.S. orders are generally:
Processing: 1–3 business days
Shipping: approximately 5–12 business days after dispatch
Delivery times are estimates and may vary depending on destination, carrier conditions, inventory availability, customs, weather, or other circumstances outside our reasonable control.
TRACKING
When tracking information is available, it will be sent to the email address provided at checkout.
Tracking information may take 24–72 hours after shipment to begin showing updates.
MULTIPLE PACKAGES
Products within the same order may occasionally ship separately and arrive at different times.
You will not be charged additional shipping solely because an order is divided into multiple packages.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error after placing your order, contact us immediately at zinny728@gmail.com
We cannot guarantee that an address can be changed after an order has entered processing or shipment.
DELIVERED BUT NOT RECEIVED
If tracking shows that an order was delivered but you cannot locate it, please:
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Check around the delivery location.
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Ask household members or neighbors.
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Contact the shipping carrier.
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Contact our support team if you still cannot locate the package.
LOST OR DAMAGED PACKAGES
If your order is lost in transit or arrives damaged, contact us at zinny728@gmail.com with your order number and relevant photos or tracking information.
We will review the issue and determine the appropriate replacement or refund when applicable.
INTERNATIONAL ORDERS
Availability of international shipping may vary.
Customers are responsible for customs duties, import taxes, or other government charges unless otherwise stated during checkout.
CONTACT
Oravexa
Website: https://getoravexa.com
Email: zinny728@gmail.com